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Resident Relations Manager

Department: Unassigned Department
Location: Kyle, TX

THIS IS AN ONSITE POSITION LOCATED IN KYLE, TX. WE KINDLY REQUEST ONLY APPLICANTS WHO CAN COMMUTE ONSITE FULL TIME SHOULD APPLY.

If you are looking to grow within a stable, dynamic organization, this may be the opportunity for you! We are hiring a highly motivated Property Manager to join our team in Kyle, TX. The ideal candidate for this role will be eager to learn, have a positive attitude, and strong communication skills. This exciting opportunity is moving quickly, so if you are interested apply today!

Property Manager Responsibilities:

  • Diligently attempt to collect any and all charges due from the residents, taking any appropriate legal action when residents do not pay
  • Remain aware of competitive market conditions, maximizing rental revenues at the property and monitor rental schedule
  • Maintain accurate reconciliation of the property’s petty cash account; Ensure that all A/P Invoices are processed in a timely manner
  • Ensure property is rented to fullest capacity; confirm that leasing staff techniques are effective
  • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
  • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
  • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
  • Maintain community appearance and ensure repairs are noted and completed on timely basis; This requires regular community inspections and tours.
  • Confirm all leases and corresponding paperwork are completed and input Yardi accurately and on a timely basis

Job Requirements:

  • College degree preferred but not required
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred but not required
  • Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s)
  • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
  • Must possess strong attention to detail and communication skills, and sales ability
  • Fair Housing Certification required, National Apartment Leasing Professional (NALP) preferred
  • Must possess a positive attitude and the ability to smile under all circumstances
  • Ability to work a flexible schedule, including evenings and weekends
  • Successfully pass drug test

Benefits:

  • Competitive pay
  • 401K match
  • Employee rent discounts
  • Competitive bonus plan

Compensation: $70,000-$75,000 based on experience

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